How Reliable? Jeep Grand Cherokee Reliability

The Jeep Grand Cherokee is one of the most popular midsize SUVs in the US. known for its off-road capability, luxury trims, and powerful engine options. It goes head-to-head with other SUVs like the Toyota 4Runner, Ford Explorer, Honda Passport, and Chevrolet Blazer. The Grand Cherokee is both tough and comfy, though it does need some careful upkeep. When it comes to reliability, modern Jeeps have had a mixed track record, so you might end up needing more maintenance and repairs than you would with Japanese brands. Plus, there have been some major recalls on newer models. If you get a used one that hasn’t been well-maintained, those repair bills could surprise you.

So, is the Grand Cherokee reliable? What kind of problems pop up often? And how does it compare to the others out there?

To dive into all that, let’s check out the typical issues you might face, the maintenance costs, and see how it stacks up against the competition.

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Jeep Grand Cherokee Reliability Ratings

Some myths that need to be cleared up are: “Jeep equals unreliable by default.” That’s not 100% accurate. The Grand Cherokee’s reliability can vary — it’s better than some brands in certain years but not as good in others. It all depends on the model and how well it’s been maintained, so take a look at each model individually. Another myth is “newer cars mean better reliability.” That’s not always the case. New technology, like hybrid systems or complicated all-wheel-drive, can actually lead to more recalls or repairs early on. So it’s a good idea to check out feedback from early users.

Here’s a quick look at some key indicators for the Grand Cherokee from trusted sources:

Source	Reliability Score (Out of 100 or 5)	Category
J.D. Power	81/100	“Average”
Consumer Reports	2/5	“Below Average”
RepairPal	3/5	“Below Average”
IIHS	Top Safety Pick	“Moderate”

J.D. Power: 73/100 Reliability Rating

J.D. Power rates the Jeep Grand Cherokee with a reliability score of 81/100, classifying it as “Average.” The SUV earns strong marks for engine durability and safety, though transmission longevity and electrical reliability receive mixed reviews. However, when it comes to resale value and driving experience, the Grand Cherokee earns high praise, making it a solid choice for those prioritizing performance and long-term value.

Consumer Reports: 2/5 Rating

Consumer Reports rates the Grand Cherokee as “Below Average” giving it 2 out of 5 reliability verdict, citing good overall performance and comfort but noting infotainment glitches, electrical problems, and occasional transmission failures.

RepairPal: 3/5 Rating

RepairPal says that the Grand Cherokee’s reliability isn’t the best, falling below average. The usual repair and upkeep costs sit around $630 to $670 a year, which is pricier than a lot of similar SUVs like the Toyota 4Runner and Honda Passport. So, be ready for more trips to the shop and higher costs each time you go.

IIHS: Top Safety Pick

The Insurance Institute for Highway Safety (IIHS) rated the 2024 and 2025 Jeep Grand Cherokee as a Top Safety Pick, a step down from its Top Safety Pick+ rating in 2023. While this drop may be due to the introduction of stricter crash tests and evolving safety regulations, it also suggests that some competitors have moved ahead in safety advancements. That said, the Grand Cherokee still offers strong active and passive safety features, including Jeep’s hands-free Active Driving Assist system.

Common Issues with the Jeep Grand Cherokee

These are the items owners complain about the most — and where money usually gets spent:

1. Transmission Failures (older WK2 models)

Models equipped with the 8-speed ZF automatic transmission can experience harsh shifting, stalling, or complete failure.
Software updates and routine transmission servicing can help mitigate these problems.

2. Electrical System Malfunctions

Touchscreen freezing or lagging in the Uconnect infotainment system is frequently reported.
Issues with power windows, electronic start-stop, and driver-assist features have been noted.
Grand Cherokees especially the newer models rely a lot on software. Things like infotainment, driver-assist sensors and charging systems (on PHEV models) have produced problems and recalls. Recent plug-in-hybrid Grand Cherokees were included in high-profile battery recalls (safety-related). If you’re buying a PHEV, absolutely check recall history and VIN status.

3. Suspension and Steering Problems

Some models develop premature wear on control arms and ball joints, leading to clunking noises and uneven tire wear.
Owners report power steering fluid leaks that can cause a stiff or unresponsive steering wheel.
some model years had recalls for rear-suspension components (coil springs) that could detach — a major safety recall handled by dealer remedy. Check the VIN.

4. Engine Oil Leaks & Cylinder Head Issues

The Pentastar 3.6L V6 is reliable overall but may develop oil leaks from the oil filter housing.
The 5.7L HEMI V8 has been known for lifters and camshaft wear, causing ticking noises and performance issues.

5. Brake System Concerns

Some models experience premature brake pad and rotor wear, requiring replacements sooner than expected.

When you’re checking out a used Grand Cherokee around 80k to 120k miles, there are a few typical things to keep in mind. You might notice wear on parts like the brakes, wheel bearings, control-arm bushings, and those pesky HVAC or electrical issues might pop up too. So when you take it for a test drive or inspection, make sure to ask about a few important things. Look into the VIN recall check, check the history of the transmission fluid, and see if there are any receipts for software updates. Those are the first things you’ll want to know.

Maintenance and Ownership Costs

The Jeep Grand Cherokee has higher-than-average maintenance costs compared to its competitors. Below is an estimated breakdown of routine service expenses:

Service Type	Estimated Cost	Frequency
Oil Change	$120–$180	Every 7,500 miles
Brake Pad Replacement	$400–$700	Every 40,000 miles
Transmission Service	$500–$1,000	Every 60,000 miles
Suspension Repairs	$800–$1,500	As Needed
Infotainment Fixes	$200–$600	As Needed

Jeep Grand Cherokee vs. Competitors: How Does It Compare?

SUV Model	Reliability Rating	Annual Maintenance Cost	Common Issues
Jeep Grand Cherokee	3/5 (Moderate)	$700–$1,100	Transmission, electrical, suspension
Toyota 4Runner	4.5/5 (High)	$500–$750	Frame rust, fuel economy
Honda Passport	4/5 (Good)	$600–$850	Minor electronics, CVT concerns
Ford Explorer	3.5/5 (Average)	$750–$1,200	Turbo engine oil leaks, transmission issues
Chevrolet Blazer	3.5/5 (Average)	$650–$1,000	Electrical faults, infotainment problems

Key Takeaways:

The Toyota 4Runner remains the most reliable option with a body-on-frame design and simple, long-lasting powertrain.
The Honda Passport offers fewer mechanical issues but lacks the off-road capabilities of the Grand Cherokee.
The Ford Explorer and Chevrolet Blazer have similar reliability scores but face more engine-related issues.

Buying used? Here’s a pre-purchase inspection checklist

Take this (PPI) list for your inspection. If you don’t use it, you’re just taking a chance.

VIN recall check at NHTSA or manufacturer sites — PHEV and 2021–2023 WL/L models had safety recalls. If VIN shows an open safety recall, insist on dealer completion before purchase.
Service history: look for regular oil changes, transmission-fluid services, and documented suspension work. Missing service history = higher walk-away probability.
Transmission test: cold and warm test drives, highway shifts, and check for slip/harshness. Ask if the transmission fluid/filter has a date — if unknown, budget for a service.
Electrical/infotainment check: test every USB port, driver-assist feature, HVAC setting, and load the nav / phone pairing. Software gremlins appear here.
Suspension & tires: listen for clunks, check tread and for uneven wear (indicates alignment or suspension wear).
Engine mounts & leaks: feel for engine vibration at idle and under load; check for oil leaks under the car. Mount failure is common and replaceable — but negotiate price accordingly.

If the pre-purchase inspection (PPI) flags a major issue (transmission, multiple electronic faults, unaddressed recall), walk.

Maintenance plan that keeps your cost curve flat

A short, practical schedule to keep surprises low:

Every 6k–10k miles: oil & filter, inspect brakes/tires, top fluids.
Every 30k–60k miles: transmission fluid/service if recommended for your year/engine; replace spark plugs (some engines require more frequent service if iridium plugs are used). Expect a spark-plug job to cost $150–$700+ depending on year/engine — budget conservatively.
Every 60k–100k: inspect/replace engine mounts as needed, AWD system/service (transfer case), timing items if applicable. Engine mounts commonly fall in the $300–$1,000 zone depending on job.
Software: check Uconnect/ECU updates annually at dealer or independent shop with Stellantis access — many quirks vanish with a firmware update.

Follow these steps and you’ll avoid most “big surprise” bills. And try to have around $1,500 to $3,000 set aside for mid-term repairs like transmission services, mounts, or those pesky electronics issues that pop up now and then.

Best Grand Cherokee years to buy

Safer buys: well-documented 2014–2016 WK2 examples with full service history tend to avoid some later software/suspension recalls and have matured transmission programming. Confirm with VIN-level checks.
Model-year caution: early WL (2021–2023) and the plug-in hybrid variants have more reported issues and high-profile recalls — buy only with full recall remediation and a thorough PPI.

Is the Jeep Grand Cherokee Worth Buying?

Pros

Off-Road Capabilities – Trail-rated trims and Quadra-Trac 4WD system.
Luxury Features – High-end trims offer premium interiors and tech.
Multiple Engine Choices – From the fuel-efficient V6 to the powerful V8 and plug-in hybrid 4xe.
Strong Towing Capacity – Capable of towing up to 7,200 lbs.

Cons

Higher Maintenance Costs – More expensive to maintain than rivals.
Transmission & Electrical Issues – Historically problematic in some model years.
Depreciation Concerns – Some trims depreciate faster than competitors.

Final Verdict

If you’re in the market for a midsize SUV, the Jeep Grand Cherokee is a solid choice. You’ll love this ride if you want comfort on the road, the ability to tow or hit the trails, and a nicer interior. But keep in mind that it can have some pricey maintenance and reliability issues, especially with the transmission and electrical system. So, if the car doesn’t have service records, has open recalls, or the pre-purchase inspection points out transmission or major electrical problems, it’s probably best to walk away or negotiate a lower price.

Take your time buying and keep those receipts, with that said, if you care more about long-term reliability and want the least hassle, you should really check out the Toyota 4Runner or Honda Passport. But if you want a mix of luxury and capability, a well-kept Grand Cherokee is still a great choice.

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