The Jeep Grand Cherokee is one of the most popular midsize SUVs in America, known for its off-road capability, luxury trims, and powerful engine options. Competing against the Toyota 4Runner, Ford Explorer, Honda Passport, and Chevrolet Blazer, the Grand Cherokee blends ruggedness with comfort. However, with Jeep’s mixed reliability reputation, buyers often ask: Is the Grand Cherokee a dependable SUV? What are its common issues? How does it compare to competitors?
Let’s take a look at the Grand Cherokee’s reliability, common problems, maintenance costs, and how it stacks up against the competition.
Jeep Grand Cherokee Reliability Ratings
| Source | Reliability Score (Out of 100 or 5) | Category |
|---|---|---|
| J.D. Power | 81/100 | “Average” |
| Consumer Reports | 2/5 | “Below Average” |
| RepairPal | 3/5 | “Below Average” |
| IIHS | Top Safety Pick | “Moderate” |
J.D. Power: 73/100 Reliability Rating
J.D. Power rates the Jeep Grand Cherokee with a reliability score of 81/100, classifying it as “Average.” The SUV earns strong marks for engine durability and safety, though transmission longevity and electrical reliability receive mixed reviews. However, when it comes to resale value and driving experience, the Grand Cherokee earns high praise, making it a solid choice for those prioritizing performance and long-term value.
Consumer Reports: 2/5 Rating
Consumer Reports rates the Grand Cherokee as “Below Average” giving it 2 out of 5 reliability verdict, citing good overall performance and comfort but noting infotainment glitches, electrical problems, and occasional transmission failures.
RepairPal: 3/5 Rating
RepairPal ranks the Grand Cherokee’s reliability as below average, with annual maintenance costs of $700 to $1,100—higher than competitors like the Toyota 4Runner and Honda Passport.
IIHS: Top Safety Pick
The Insurance Institute for Highway Safety (IIHS) rated the 2024 and 2025 Jeep Grand Cherokee as a Top Safety Pick, a step down from its Top Safety Pick+ rating in 2023. While this drop may be due to the introduction of stricter crash tests and evolving safety regulations, it also suggests that some competitors have moved ahead in safety advancements. That said, the Grand Cherokee still offers strong active and passive safety features, including Jeep’s hands-free Active Driving Assist system.
Common Issues with the Jeep Grand Cherokee
The Grand Cherokee has a reputation for being a capable SUV, but owners have reported several common mechanical and electrical issues:
1. Transmission Failures
- Models equipped with the 8-speed ZF automatic transmission can experience harsh shifting, stalling, or complete failure.
- Software updates and routine transmission servicing can help mitigate these problems.
2. Electrical System Malfunctions
- Touchscreen freezing or lagging in the Uconnect infotainment system is frequently reported.
- Issues with power windows, electronic start-stop, and driver-assist features have been noted.
3. Suspension and Steering Problems
- Some models develop premature wear on control arms and ball joints, leading to clunking noises and uneven tire wear.
- Owners report power steering fluid leaks that can cause a stiff or unresponsive steering wheel.
4. Engine Oil Leaks & Cylinder Head Issues
- The Pentastar 3.6L V6 is reliable overall but may develop oil leaks from the oil filter housing.
- The 5.7L HEMI V8 has been known for lifters and camshaft wear, causing ticking noises and performance issues.
5. Brake System Concerns
- Some models experience premature brake pad and rotor wear, requiring replacements sooner than expected.
Maintenance and Ownership Costs
The Jeep Grand Cherokee has higher-than-average maintenance costs compared to its competitors. Below is an estimated breakdown of routine service expenses:
| Service Type | Estimated Cost | Frequency |
| Oil Change | $120–$180 | Every 7,500 miles |
| Brake Pad Replacement | $400–$700 | Every 40,000 miles |
| Transmission Service | $500–$1,000 | Every 60,000 miles |
| Suspension Repairs | $800–$1,500 | As Needed |
| Infotainment Fixes | $200–$600 | As Needed |
Jeep Grand Cherokee vs. Competitors: How Does It Compare?
| SUV Model | Reliability Rating | Annual Maintenance Cost | Common Issues |
| Jeep Grand Cherokee | 3/5 (Moderate) | $700–$1,100 | Transmission, electrical, suspension |
| Toyota 4Runner | 4.5/5 (High) | $500–$750 | Frame rust, fuel economy |
| Honda Passport | 4/5 (Good) | $600–$850 | Minor electronics, CVT concerns |
| Ford Explorer | 3.5/5 (Average) | $750–$1,200 | Turbo engine oil leaks, transmission issues |
| Chevrolet Blazer | 3.5/5 (Average) | $650–$1,000 | Electrical faults, infotainment problems |
Key Takeaways from Competitor Comparisons
- The Toyota 4Runner remains the most reliable option with a body-on-frame design and simple, long-lasting powertrain.
- The Honda Passport offers fewer mechanical issues but lacks the off-road capabilities of the Grand Cherokee.
- The Ford Explorer and Chevrolet Blazer have similar reliability scores but face more engine-related issues.
Is the Jeep Grand Cherokee Worth Buying?
Pros
- Off-Road Capabilities – Trail-rated trims and Quadra-Trac 4WD system.
- Luxury Features – High-end trims offer premium interiors and tech.
- Multiple Engine Choices – From the fuel-efficient V6 to the powerful V8 and plug-in hybrid 4xe.
- Strong Towing Capacity – Capable of towing up to 7,200 lbs.
Cons
- Higher Maintenance Costs – More expensive to maintain than rivals.
- Transmission & Electrical Issues – Historically problematic in some model years.
- Depreciation Concerns – Some trims depreciate faster than competitors.
Final Verdict
The Jeep Grand Cherokee is a well-rounded midsize SUV that excels in luxury, off-road ability, and towing capacity. However, it has higher maintenance costs and known reliability concerns, particularly with transmissions and electrical components.
If long-term reliability is your top priority, the Toyota 4Runner or Honda Passport may be better alternatives. However, if you want a premium SUV with true off-road capability, the Grand Cherokee remains a strong contender.
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